Knowledge base

Accounts (1)

FAQ (8)

• How to reset your password?
• What is an activation code?
• How do I change my information?

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Courses (1)

FAQ (6)

• How do I fix a SecurityError in my course?
• What do I do if my "invitation link has already been used"? (NEEDS LINK)
• What do I do if my exam screen is blank?

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Certificates (1)

FAQ (4)

• Why does my certificate expire?
• How do I access my certificate?
• How to request a change of information on your certificate?

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Storefront Management (1)

FAQ (12)

• How do I create a course?
• How do I add or edit pages or change the theme on my storefront?
• How do I give someone a license to my course?

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Organization Management (1)

FAQ (5)

• How do I share learners to an Organization?
• How do I create an Organization?
• How do I edit an Organization?

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Learner Verified (1)

FAQ (3)

• What is Learner Verified?
• How do I review and complete my learner's Learner Verified course?
• How do I use Learner Verified?

Instructor Led Training (ILT) (1)

FAQ (2)

• How do I attend my Instructor-Led Training session?
• How do I register for my Instructor-Led Training session?

Training Management (3)

Manage Licenses (8)

• How to create an enrolment key?
• How do I take a course myself?
• How do I revoke an unused course invitation?

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Manage Learners (7)

• How do I add a new learner?
• How do I edit my learners?
• How do I distribute licenses from the learner list?

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Manage Certifications (2)

• How do I view my learners' certificates?
• How do I add my signature to my learners' certificates?